Shipping policy

This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms") and should be therefore read alongside our terms.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.

FLAT RATE SHIPPING
We charge a flat rate of $8 on all orders and we use Australia Post as our preferred carrier. Please allow 3-10 business days for your package to arrive.

A confirmation email will be sent out a few minutes after the order is placed. Please check your junk or spam if you have not received within it 24 hours. Orders are processed within 72 hours of purchase.

DO YOU DELIVER INTERNATIONALLY?
We don't currently deliver internationally, but we hope to do so very soon!

QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy

HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by email at hello@getfreezy.com.au